Women's Retreat Keynote YMCA

Human Dynamics Training

What We Can Do For You

STAFF

Increase their
interpersonal skill set

MANAGEMENT

Gain additional
coaching skills

SR. LEADERS

Get their time back as
staff work 
collaboratively

and cohesively

ORGANIZATION

Increases productivity and employee engagement

Our Training Programs

Communication training
Communication
Communication

Learn how we all communicate differently and improve how we communicate with others by learning their style .

Communication

Manager communicating changes to staff
Communication
Change Resiliency

We all have our own unique resiliency superpower.  Learn yours and how you can leverage others' superpowers from your team. 

Change Resiliency

leadership training
Communication
Leadership

Solid leadership is not an option if the result is a productive team.  Learn about leadership strengths and how best to lead other styles on your team. 

Leadership

Communication
Resolving conflict with customer
Conflict Resolution

Resolving conflict is not easy, but it's not impossible! Learn skills and strategies to lessen conflict and resolve it quickly when it does occur. 

Communication

Conflict Resolution

sales negotiation
Communication
Sales

Being great at sales is about understanding people and self-awareness. Learn how insights for both can lead to increased sales for your team.

Sales

Communication
Customer Service

Learn the unspoken needs of customers for frontline/customer facing staff to build lasting relationships and improve the overall reputation of the company.

Customer service rep
Communication
Customer Service

Customer service teams are the most front line facing role with any organization. Develop your teams' ability to understand any customer they interact wtih. 

Customer Service

 

#1

Our expert ability to improve the quality of work  relationships and team dynamics. 

#2

Our passion for delivering information that is impactful and relevant. 

#3

Our commitment to provide training that is engaging and enjoyable!

ESTABLISHED

2004

TEAMS TRAINED

155+

TOOL BELTS DEVELOPED

3800

3 Reasons to Choose Our Training

Our Stats To Date

OUR CLIENTS

Rave Reviews

About Our

Team

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Andrea Coyne

Chair

AMCTO Zone 3

Thank you on behalf of Zone 3 for a fantastic presentation and sharing of knowledge at our fall 2020 meeting. Each meeting, Zone 3 aims to offer engaging and dynamic presenters and educational opportunities, and Katie Pergau exceeded our expectations with her ‘So You Think You Can Lead? Discovering Your Unique Leadership Strengths’ presentation. I am confident that the members enjoyed the presentation and pulled many great pieces from it to apply to their daily work and life.

 

The Centre of Applied Human Dynamics contributed to the overall success of the meeting not only with the delivery of the powerful presentation, but also the ease in the planning of the completely virtual event. The company was easy to work with and constantly pivoted with the Zone as we dealt with the ever changing situation due to the COVID-19 pandemic. Despite being completely virtual, the delivery of the presentation was engaging and greatly contributed to the event. Katie was able to use her knowledge and experience in the area of leadership in an entertaining and educational way.

 

I would absolutely recommend Katie and the Centre for Applied Human Dynamics for anyone looking for an engaging and insightful educational presentation or event. I look forward to keeping in touch with the company and utilizing their skills and abilities for future presentation needs.